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Hyderabad, TS, India
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Responsibilities
8-15years working with ServiceNow platform as a Developer in enterprise wide multitier ServiceNow production environment
At least 6 years of experience in the IT Industry Experience
Well versed with CMDB configurations and CSDM 40 Framework
Experience in Configuring various ServiceNow ITBM modules APM PPM TPM etc
Developing Configuration item relationships for Business Capabilities Information Objects Business Applications and Application Services
Handson Experience in developing Service Catalogs
Experience in integration ServiceNow with any 3rd party tool application using webservices RESTSOAP or any other methodology like JDBC etc
Working knowledge of integrating APM with other ServiceNow modules including ITSM and SAM
Experience with programming languages and databases including HTML CSS JavaScript AngularJS
Technical knowledge of various phases of applications understanding the business or app functions
Expertise in ServiceNow Reporting Building custom Reports and Dashboards in ServiceNow for various modules
Create Configuration Management policies and procedures for tracking IT assets and licensing
Experience in configuring and enhancing all aspects of ServiceNow Workflow UI client scripts business rules etc
Good knowledge around Discovery Service Mapping SAM APM implementations in ServiceNow
Working knowledge of implementing systems using the AgileScrum methodology
Experienced in the System Development Life Cycle SDLC processes including customer requirement analysis and system design
Maintains service level agreements SLA and monitors an SLA workflows
Good understanding of ITSM ITBM ITOM ITAM ServiceNow Modules
Any Gradute
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