Description

You will configure and manage ServiceNow ITOM discovery and CMDB integrations. You own the infrastructure components, including servers, storage, and network devices.

Responsibilities

• Configure and triage discovery probes, patterns, and credentials.
• Set up and manage MID Servers for Discovery and CMDB integrations.
• Manage IT infrastructure components including load balancers and firewalls.
• Maintain accurate network topology and asset data using discovery protocols.

Required Skills

• 7+ years of professional experience with the ServiceNow Platform.
• 3-5 years of hands-on experience with ServiceNow ITOM, Discovery, and CMDB.
• Proficiency with discovery protocols: SNMP, SSH, WMI, PowerShell, HTTP/HTTPS, IPMI, REST API, and SOAP.
• Strong understanding of network topology and protocols including TCP/IP, DNS, DHCP, and subnetting.
• Certified ServiceNow Administrator certification required.

Preferred Skills

• CIS ITOM/Discovery certification.
• Certified ServiceNow Developer or ITIL certification.

Key Skills

Education

Any Graduate