Description

You will design, develop, customize, and implement scalable solutions within the ServiceNow platform.

Responsibilities

• Act as a technical consultant, leading requirement gathering and translating business needs into detailed technical specifications for ServiceNow solutions.
• Design and implement complex ServiceNow architectures using Scoped Applications, Workflow/Flow Designer, and Integration Hub.
• Develop and maintain server-side and client-side scripts, including Business Rules, Script Includes, UI Policies, and GlideAjax.
• Develop and implement integrations between ServiceNow and external systems using REST, SOAP, and JDBC.
• Monitor instance health, optimize query performance, and troubleshoot system logs to maintain platform stability.

Required Skills

• 5+ years of dedicated experience in ServiceNow development and implementation.
• Deep, hands-on expertise in ServiceNow platform development, including ITSM, ITOM, CSM, and HR modules.
• Proficiency in the GlideRecord, GlideAjax, and ServiceNow scripting model.
• Experience developing scoped applications and customizing the Service Portal.
• Knowledge of integration technologies including REST, SOAP, and JDBC.
• Familiarity with configuration of LDAP integration within the ServiceNow module.
• Experience managing Update Sets and executing instance cloning across environments.
• Ability to translate complex business requirements into technical designs.

Key Skills

Education

Any Graduate