Design, develop, and maintain complex ServiceNow workflows to automate high-priority tasks and services across infrastructure, platforms, and operations.
Execute the full software development lifecycle for automation projects, including requirements gathering, deployment, maintenance, and support.
Create advanced automation scripts using JavaScript to address complex business requirements and develop custom endpoints.
Collaborate within Agile and Scaled Agile frameworks with cross-functional teams including infrastructure, security, and service teams to deliver integrated solutions.
Implement secure coding practices and ensure all automation solutions comply with enterprise security policies and banking regulations where applicable.
What's Needed?
7+ years of extensive experience in end-to-end enterprise software development life cycle, including automation, maintenance, and support.
Bachelor’s degree in computer science, Information Systems, or equivalent background or experience.
Proficiency in ServiceNow tools such as Flow Designer, IntegrationHub, Orchestration, and MID Server configuration.
Advanced skills with JavaScript and Glide APIs: GlideRecord, GlideAjax, ScriptIncludes, Business Rules, Client Scripts.
Strong knowledge of IT infrastructure, ServiceNow CMDB Data model, and REST API integrations such as Ansible/Aria