Description

You will focus on the design, implementation, and maintenance of the CMDB and discovery processes within the ServiceNow platform.

Responsibilities

• Design and implement CMDB schemas that align with organizational standards and data modeling requirements.
• Configure and utilize the ServiceNow Discovery module to ensure accurate data collection across network and infrastructure technologies.
• Define, classify, and maintain Configuration Items (CIs) to ensure data integrity within the CMDB.
• Write and optimize JavaScript to automate CMDB processes and enhance platform functionality.
• Integrate the CMDB with external tools and systems to maintain data consistency.
• Troubleshoot and resolve discovery and CMDB-related issues to maintain high data reliability.

Required Skills

• 5+ years of experience in ServiceNow development and administration.
• Deep expertise in CMDB, Discovery, Service Mapping, and Asset Management.
• Strong proficiency in ServiceNow core platform functionalities and modules.
• Advanced JavaScript scripting skills for automation and process enhancement.
• Proven experience with Service Mapping and configuration management.
• Technical knowledge of network and infrastructure technologies.
• Understanding of IT Asset Management (ITAM) principles and practices.
• Ability to analyze complex data structures and relationships within the CMDB.
• Familiarity with change management processes and their impact on configuration data.

Education

• Any Graduate degree.

Key Skills

Education

Any Graduate