Description

Lead the end-to-end development and delivery of ServiceNow ITSM solutions for client engagements.

Responsibilities

• Consult on business processes and technical challenges, presenting options with clear pros, cons, and risks.
• Implement systems using Agile/Scrum methodologies while maintaining high code quality.
• Own technical inputs and drive solution design through active communication and stakeholder alignment.
• Integrate ServiceNow with external systems using web services and standard protocols.

Required Skills

• Proven consulting experience leading ServiceNow ITSM development.
• Proficiency in ServiceNow scripting: Business Rules, Client Scripts, UI Actions, UI Pages, AngularJS, and Jelly.
• Hands-on experience with Web Services, REST, LDAP, JDBC, ODBC, SSL, SCP, and FTPS.
• Degree or equivalent in Computer Science or Information Technology.
• Experience with CSM, HR, ITBM, ITOM, Performance Analytics, SecOps, or Software Asset Mgmt.
• Experience with SSO and SAML integration solutions.

Preferred Skills

• 7+ years of experience working on the ServiceNow platform.
• ServiceNow Certified Application Developer and ITIL Foundations Certification.

Key Skills

Education

Any graduate