Key skills; ServiceNow, Developer, FSO (Financial Service Operations).
8-10 years of experience in ServiceNow technology
Extensive experience with ServiceNow platform, specifically with FSO and CSM involving Financial Service Data Model for Banking / Insurance
ServiceNow scripting experience using JavaScript, HTML, CSS, XML and REST/SOAP Web Services.
Understanding and experience of Business Rules, Script Includes, UI Actions and all scripted aspects of ServiceNow.
Experience working with Agile teams, methodologies, and tools in a virtual environment.
At least 2 years of ServiceNow solution Implementation (configuration and customization) experience
Proven experience in at least one design, development and implementation of FSO solutions involving Financial Data Model, Dispute management, Customer life cycle management, Treasury Operation, Payment operations, Card operations, Loan operation, Claims processing.
Around 1-2 years of working in ServiceNow FSO Projects and with experience on Requirements Gathering, Agile/Sprint Planning, Demos.
Strong background in technical design, with a focus on enterprise architecture, Financial Service Operation (FSO)
Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
Experience in architecting, solutioning, implementation and configuration of Financial Service Operation
Experience and expert understanding of key ServiceNow modules and concepts like CSDM, CMDB, Data Models, etc.
Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities.
Strong understanding of ITIL and Service Management frameworks