Description

You will design, develop, and implement ServiceNow applications and integrations for the ITSM bureau.

This role is hybrid.

Responsibilities

• Customize core ITSM applications including Incident, Problem, Change, Request, and CMDB.
• Develop and maintain custom applications and modules using ServiceNow Studio.
• Integrate ServiceNow with third-party tools via REST/SOAP APIs and MID Server.
• Participate in Agile/Scrum development cycles and sprints.

Required Skills

• 5+ years of hands-on ServiceNow development experience.
• Strong knowledge of JavaScript, Glide API, and ServiceNow scripting best practices.
• ServiceNow Certified System Administrator (CSA) certification.
• ServiceNow Certified Application Developer (CAD) certification.
• Bachelor’s degree in computer science, Information Systems, or related field.
• Experience with ITSM and at least one additional module (ITOM, HRSD, SPM, Source2Pay).
• Experience with REST/SOAP APIs and MID Server.
• Familiarity with Agile/Scrum methodologies.

Preferred Skills

• ServiceNow Certified Implementation Specialist (CIS-ITSM, HRSD, Discovery).
• Experience with Automated Test Framework (ATF).

Key Skills

Education

Bachelor's degree