Description

You will manage the day-to-day administration of the ITSM solution across all environments and own the full development lifecycle within ServiceNow.

Responsibilities

• Maintain business service and configuration item relationships within the CMDB to ensure data integrity.
• Develop custom applications, Business Rules, Client Scripts, reports, and dashboards based on product owner requirements.
• Build orchestration workflows to sync LDAP and other integrations using the Mid Server.
• Install and test updates and new releases while refining business requirements and workflows.
• Configure screen tailoring, workflow administration, data imports, and third-party software integrations.

Required Skills

• 5+ years of experience in ServiceNow development and administration.
• Proficiency in JavaScript and Jelly scripting.
• Hands-on experience with ITSM solutions and configuration management.
• Proficiency in Web Services, XML, HTML, and CSS.
• Ability to build custom applications based on defined requirements.
• Bachelor's degree in Computer Science or a closely related field.

Key Skills

Education

Any Graduate