Description

Key responsibilitiesWork across all ITSM modules, including Incident, Change, Problem and Service Request ManagementWrite client scripts, Business Rules, client catalog scripts and ACLsBuild custom notification tags within the Notification EngineCreate Service Request Definitions using both standard and advanced approachesCreate web services and fetch data to vendor formsConfigure the Mid-TierUse the data management tool to update values in bulkWhat you will bringBachelor's degree in Computer Science, Information Systems or a related field5-8 years of overall ServiceNow experienceAt least 2+ years of ServiceNow ITSM custom development and implementationGood experience in ServiceNow implementation, Service Catalog, Flow Designer flows and orchestrationMinimum 3+ years of implementation experience in ITOM and ITAM (HAM and SAM)Experience with User Administration, Client Scripts, UI Policies, Data Policies, Import Sets, Update Sets, Business Rules, Script Includes, UI Actions, ACLs, Email Notifications, UI Scripts, Scheduled Jobs, Fix Scripts, Service Catalog, Workflow and GlideStrong interpersonal and communication skills

Key Skills

Education

Bachelor's degree