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Richmond, VA, USA
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You will design, develop, and implement ServiceNow Discovery solutions, including MID Server configuration, Probes, Sensors, and Patterns. Serve as the subject matter expert for ServiceNow Discovery, providing technical guidance and troubleshooting support. Analyze and resolve complex Discovery-related issues to ensure smooth platform performance, working extensively with both agentless and agent-based Discovery. Support and enhance CMDB and ITOM processes within ServiceNow. Collaborate with cross-functional teams to gather requirements and deliver scalable solutions. Develop integrations and customizations using JavaScript, XML, and APIs.
Bachelor's degree
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