Description

You will design, develop, and implement software solutions within the ServiceNow platform, owning the full lifecycle from configuration to integration.

Responsibilities

• Develop and customize ServiceNow applications, services, and workflows using JavaScript and ServiceNow APIs.
• Configure core and custom applications through UI policies, data policies, UI actions, business rules, and client scripts.
• Integrate ServiceNow with third-party tools and business systems using REST, SOAP, and web services.
• Manage system upgrades, perform routine maintenance, and move customizations between instances using update sets.
• Troubleshoot and resolve script-based errors and system issues through debugging and community research.

Required Skills

• 8+ years of experience in ServiceNow development.
• Extensive hands-on experience with Incident, Problem, Change, Service Catalog, and Service Management modules.
• Proficiency in JavaScript, AJAX, HTML, and XML.
• Experience with web services, SOAP, and integration interfaces including AD/LDAP and Single Sign-On.
• Strong knowledge of ServiceNow administration, configuration, and Access Control Lists (ACL).
• Experience designing workflows, SLAs, email notifications, and inbound actions.
• Competency in data import for users, configuration items, and locations.
• Practical experience working within Agile/SCRUM methodologies.
• Bachelor's degree in Computer Science.

Preferred Skills

• Experience with Kingston and Madrid ServiceNow versions.
• Knowledge of ITOM and ITSM frameworks.

Key Skills

Education

Bachelor's degree in Computer Science