Description

You will design, build, and maintain ServiceNow integration solutions and CMDB health strategies.

This role is on-site.

Responsibilities

• Develop custom applications using ServiceNow App Engine, Flow Designer, Business Rules, UI Policies, Client Scripts, and Widgets.
• Design solutions to maintain CI data integrity across the lifecycle, ensuring alignment with ITSM processes and platform governance.
• Manage CMDB health by reconciling data exceptions between discovery, manual sources, and authoritative production repositories.
• Implement security controls including ACLs, RBAC, SSO, SAML, SSL, and ensure best practices for instance configurations and upgrades.
• Translate business requirements into scalable technical solutions and participate in technical architecture discussions.

Required Skills

• 5+ years of experience with ServiceNow platform development and customization.
• Strong proficiency in ServiceNow ITAM, ITOM, and CMDB products.
• Experience integrating with SSO, SAML, SSL, LDAP, JDBC, ODBC, and REST Web Services.
• Knowledge of CI data reconciliation, discovery sources, and relationship data management.
• Ability to build workflows and manage data certifications for CI sanity.
• Experience with instance management, including upgrades, patches, and cloning.

Preferred Skills

• Experience with network team relationship data integration.

Key Skills

Education

Any Graduate