Description

You will build and maintain customized ServiceNow applications and integrations within an enterprise environment in Tallahassee, FL.

This role is on-site.

Responsibilities

• Build a highly customized CSM-based application in collaboration with functional teams and clients.
• Develop scoped applications that leverage full ServiceNow platform functionality.
• Create and maintain API and data integrations between ServiceNow and external services.
• Design and develop reports and dashboards.

Required Skills

• 5+ years of experience developing, implementing, configuring, and customizing ServiceNow.
• Hands-on experience with Customer Service Management (CSM) and the ServiceNow Data model.
• Expertise in ServiceNow scripting, including Business Rules, Script Includes, Client Scripts, UI policies, and UI actions.
• Experience with Service Portal Development, Flow Designer, and traditional workflow.
• Proficiency in Custom Application Development.
• Experience managing integrations using ServiceNow table APIs, scripted Web Services, custom REST APIs, and Integration Hub.
• Experience configuring forms, fields, views, and lists.
• Ability to build reports and dashboards.

Preferred Skills

• Bachelor's degree in a related field.

Key Skills

Education

Bachelor's degree