Description

Design, develop, and maintain mission-critical ServiceNow applications with a focus on Governance, Risk, and Compliance (GRC/IRM) solutions.

This role is hybrid.

Responsibilities

• Design and configure ServiceNow components, including tables, workflows, business rules, UI policies, and security roles.
• Develop integrations between ServiceNow and enterprise systems using REST APIs and standard integration frameworks.
• Translate complex business requirements into scalable technical designs and platform solutions.
• Create technical documentation, dashboards, reports, and service portals while supporting platform upgrades and release management.
• Troubleshoot production issues, perform root cause analysis, and maintain Automated Test Framework (ATF) scripts.

Required Skills

• 3+ years of hands-on ServiceNow development experience.
• Strong proficiency in JavaScript and ServiceNow scripting.
• Experience with ServiceNow IRM/GRC applications.
• Ability to develop integrations using REST APIs and web services.
• 4+ years of overall software development or IT experience.
• Knowledge of Agile development methodologies and SDLC best practices.
• Bachelor's degree in Computer Science, Engineering, IT, or equivalent experience.

Preferred Skills

• ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD).
• 8+ years of overall IT or software engineering experience.
• Experience implementing AI-powered features within enterprise applications.

Key Skills

Education

Any Graduate