Description

You will develop and configure custom applications within the ServiceNow platform.

Responsibilities

• Design, develop, and configure custom applications across incident, problem, change, and request management.
• Customize forms, tables, UI policies, business rules, and client scripts to meet specific business requirements.
• Develop workflows and build integrations with external systems using RESTful APIs and SOAP.
• Configure reports, dashboards, and KPIs to provide actionable insights into IT operations.
• Implement and customize out-of-the-box ITSM, ITOM, and ITBM modules.

Required Skills

• 6+ years of proven experience developing and customizing applications on ServiceNow.
• Strong knowledge of ITSM processes (Incident, Change, Problem Management).
• Proficiency in JavaScript, JQuery, and AngularJS for ServiceNow customization.
• Experience with REST and SOAP web services for third-party integrations.
• Working knowledge of ServiceNow APIs, Business Rules, Workflows, and UI Actions.
• Familiarity with ServiceNow ITOM and ITBM modules.
• Ability to troubleshoot complex technical issues.

Key Skills

Education

Any Gradute