Develop and maintain ServiceNow solutions, focusing on core IT service modules, CSDM implementation, and ITOM integrations.
This role is on-site.
Responsibilities
- Implement and manage the Common Service Data Model (CSDM).
- Maintain and optimize the Configuration Management Database (CMDB).
- Configure and support IT Operations Management (ITOM) integrations.
- Develop and refine ITSM workflows and processes.
Required Skills
- 5+ years of professional experience in ServiceNow development.
- ServiceNow Certified System Administrator (CSA) certification.
- Hands-on experience with CSDM.
- Experience managing and configuring CMDB.
- Proficiency with ITOM integration.
- Practical knowledge of ITSM modules.
- Bachelor's degree or equivalent graduate education.