Description

You will design, develop, and customize the ServiceNow platform to support IT Asset Management requirements.

Responsibilities

• Configure the ServiceNow ITAM module, including asset classes, categories, and attributes.
• Implement asset lifecycle management processes and custom technical specifications.
• Build reports, dashboards, and metrics to track asset utilization, compliance, and cost optimization.
• Maintain ServiceNow ITAM instances by applying updates, patches, and enhancements.
• Document configurations, customizations, and best practices for the ITAM team.

Required Skills

• Proven experience in ServiceNow ITAM development and configuration.
• Proficiency in JavaScript and GlideScript.
• Knowledge of CMDB and data integration best practices.
• Understanding of IT asset management principles for hardware and software.
• Familiarity with software license management and compliance.
• Experience with SSIS.
• Bachelor’s Degree in Computer Science, Information Technology, or a related field.

Preferred Skills

• ServiceNow Certified Application Developer certification.

Key Skills

Education

Bachelor’s Degree