ServiceNow Developer

You will design, develop, and maintain ServiceNow applications and integrations.

Responsibilities

• Lead technical design sessions and produce solution documentation for ServiceNow applications.
• Configure and enhance core and custom applications, workflows, and integrations.
• Manage platform upgrades, including impact assessments and remediation planning.
• Build Business Rules, UI Policies, Client Scripts, Notifications, APIs, and ACLs.
• Design data import/export integrations and create operational dashboards and reports.
• Identify opportunities for automation, AI solutions, and platform improvements.

Required Skills

• 6+ years of experience in ServiceNow development and administration.
• Hands-on experience with ITSM, ITBM, ITAM, and ITOM modules.
• Proficiency in creating Business Rules, UI Policies, Client Scripts, and ACLs.
• Experience managing platform upgrades and production issue resolution.
• Ability to design and implement data integrations via APIs.
• Knowledge of release management and source control best practices.
• Experience gathering requirements and coordinating with stakeholders.
• Ability to provide mentorship to support teams.