Description

Required Skills:
•    ServiceNow CMDB and ITOM development
•    Discovery and Service Mapping implementation
•  Service Now Hardware Asset Management 
•  JavaScript, Glide APIs, Business Rules, Script Includes
• IntegrationHub, REST/SOAP APIs
•   MID Server configuration and troubleshooting
•  Ensure CMDB data quality, reconciliation, and normalization. 
•   Working knowledge on Transform maps, Import Sets, Data Modeling and System Integrations
•   Agile/Scrum delivery experience
Responsibilities:
• Design, development, and optimization of enterprise-scale ServiceNow solutions across ITSM, ITAM, CMDB, TSOM, and related platform capabilities.
• Build and enhance ServiceNow workflows, automation, scripts, business rules, integrations, and service operations processes for incident, request, problem, change, and QA use cases.
•  Work closely with product owners, architects, business stakeholders, and engineering teams to translate requirements into scalable, secure, and customer-centric technical solutions.
•Support data migration and platform modernization efforts, including transformation of ITSM, CMDB, and TSOM data into ServiceNow.
•  Coordinate with Quality Assurance teams to validate performance, regression testing, technical requirements, and release readiness.
•  Create and maintain technical documentation, evaluation plans, test results, recommendations, and reports that support platform delivery and operational excellence.
•  Stay current with ServiceNow, AI, telecom, and enterprise technology trends to inform platform strategy, architecture, and continuous improvement.
Experience:
Bachelor’s degree in computer science, engineering, information systems, or a related technical field; master’s degree preferred. 
•  5+ years of experience delivering enterprise IT or software solutions, including at least 3 years of hands-on ServiceNow development in complex, multi-system environments

Key Skills

Education

Bachelor's degree