Description

You will architect and implement ServiceNow Field Service Management solutions.

Responsibilities

• Lead the architecture, design, and implementation of ServiceNow Field Service Management (FSM) solutions against enterprise standards.
• Define the FSM data model, integration patterns, scheduling logic, and mobility architecture using ServiceNow best practices.
• Provide technical leadership to developers to ensure FSM implementations are scalable, secure, and maintainable.
• Design and oversee integrations between ServiceNow FSM and external systems (ERP, CRM, GIS, IoT, asset management) using REST/SOAP and Integration Hub.

Required Skills

• 5+ years of experience in relevant architecture roles.
• Expertise in ServiceNow platform design and implementation.
• Proficiency with FSM modules.
• Experience integrating systems using REST and SOAP protocols.
• Familiarity with ERP and CRM systems.
• Knowledge of GIS integration patterns.
• Experience working with Product Owners.

Key Skills

Education

Any Gradute