Description

• Design, develop, and configure ServiceNow HRSD modules, including HR Case Management, Lifecycle Events, HR Service Catalog, and Employee Center.
• Build HR workflows using Business Rules, Client Scripts, Script Includes, UI Policies, and Flow Designer.

Integration & Data Management

• Integrate ServiceNow with HR and enterprise systems such as SuccessFactors, Workday, and Active Directory/Azure AD.
• Use Integration Hub, REST/SOAP APIs, and MID Server integrations.

User Experience & Portal Development

• Customize Employee Center/Service Portal, including widgets, pages, and layouts.
• Enable self-service through knowledge management and Virtual Agent, where applicable.

Qualifications:

• Exp – 6 to 9 years (3 years relevant)

Technical Skills

• 7–10+ years of ServiceNow development experience.
• 5-7 years of ServiceNow HRSD Development experience.
• Strong knowledge of HRSD modules, JavaScript, and Glide APIs.
• Experience with Flow Designer, IntegrationHub, and Service Portal/UI Builder.

HR Domain Knowledge

• Understanding of Hire-to-Retire, case management, and HR operations.
• Experience partnering with HR stakeholders and business teams

Key Skills

Education

Bachelor's degree