Description

You will develop and customize solutions within the ServiceNow HRSD module.

Responsibilities

• Build, configure, and customize ServiceNow HRSD modules, including HR Case Management, Employee Service Center, Lifecycle Events, Knowledge Management, HR catalog items, and workflows.
• Develop flows and subflows using Flow Designer, implement notifications, approval workflows, event triggers, and manage SLA definitions.
• Integrate HRSD with external systems like Workday, SuccessFactors, Oracle HCM, or other ERP platforms using REST/SOAP APIs.
• Collaborate with HR stakeholders, IT, product owners, and Scrum teams to gather requirements and implement scalable solutions.
• Configure dashboards and reports using Performance Analytics to monitor platform adoption.

Required Skills

• 3-7+ Years of ServiceNow development experience.
• 1–2 Years focused on HRSD module implementation (CSA, CIS-HRSD and CAD certifications).
• Experience integrating ServiceNow with Workday, SuccessFactors, or Oracle HCM.
• Proficiency in utilizing REST/SOAP APIs for system integration.
• Familiarity with the full Software Development Lifecycle (SDLC).
• Ability to create custom widgets, portals, and components for self-service experiences.
• Knowledge of platform security and regional HR compliance.

Key Skills

Education

Any Graduate