Description

You will design, develop, and maintain complex integrations between ServiceNow and external systems, including AWS and Azure. As the technical subject-matter-expert, you will own the platform's integration architecture, ITOM Discovery, and CMDB health.

Responsibilities

• Design and implement ServiceNow integrations using APIs, Web Services, IntegrationHub, and middleware technologies.
• Configure and maintain ITOM Discovery for on-premises and cloud resources (AWS & Azure).
• Develop custom integrations using Flow Designer, Business Scripts, UI Scripts, and Script Includes.
• Analyze existing processes to identify opportunities for consolidation and improvement.
• Provide technical stewardship, operational support, and on-call coverage as needed.

Required Skills

• 5-8 years of ServiceNow administration, configuration, and maintenance experience.
• 4+ years of ServiceNow development with a focus on integrations.
• Deep understanding of ServiceNow data model, tables, and relationships.
• Extensive experience with ServiceNow APIs, SSO, SAML, Web Services, LDAP, JDBC, ODBC, REST, and SOAP.
• Proficiency in JavaScript, Angular.js, Perl, and Powershell.
• Experience with ServiceNow IntegrationHub, Flow Designer, and Orchestration.
• Knowledge of CSDM framework and ITOM Discovery.
• Ability to create custom reports, dashboards, and visualizations.

Key Skills

Education

Any Graduate