Description

Design and maintain bidirectional integrations between the ServiceNow platform and external systems to ensure reliable data exchange, event ingestion, and operational visibility.

This role is on-site.

Responsibilities

• Design and implement bidirectional integrations for data, events, and workflow triggers across cloud and infrastructure platforms.
• Develop APIs, connectors, and transformation logic to normalize source data into governed service and operational models.
• Enable ingestion of alerts, telemetry, and inventory signals, ensuring high-volume pathways are stable, scalable, and observable.
• Apply engineering rigor through version control, testing, pipeline automation, and standardized reusable patterns.
• Monitor integration health, identify failure patterns, and partner with teams to address throughput and reliability issues.

Required Skills

• 5+ years of experience in integration engineering, API development, or backend systems engineering.
• Strong proficiency in modern integration patterns and resilient interface design.
• Experience connecting enterprise platforms using APIs, middleware, and scripted integrations.
• Expertise in event-driven architectures and data transformation.
• Ability to build scalable, observable, and supportable integrations in complex environments.
• Proficiency in implementing validation, error handling, and retry patterns.
• Experience with version control, testing, and repeatable release practices.

Key Skills

Education

Bachelor's degree