Description

Extensive experience with Integration Technologies Web Services REST SOAP JSON middleware LDAP SSO JDBC Import Sets Export Sets IDR instance data replication Remote Tables Remote Process etc and working with ServiceNow Must have experience in Integration Hub MID Server configuration and scripting for RESTSOAP APIs Must have strong skills in data mapping transformation logic and troubleshooting integration issues Experience with integrating systems like Workday Azure AD SCCM Splunk or SAP and other business apps Must have experience in security and data integrity during integration implementation Must be familiar with authentication methods OAuth Basic Auth certificates Identification  design of ServiceNow integration requirements including ServiceNow Mid Server setup Event Management integration Service Mapping  Discovery integration CMDB and more Manage endtoend integration lifecycle including requirements gathering solution design testing deployment and support Analyze existing workflows and systems to recommend process improvements and optimize integration efficiency Maintain comprehensive documentation of integration designs processes and
configurations Troubleshoot integration issues and provide timely resolutions to minimize business impact Ensure compliance with enterprise security and governance standards in all integrations

Skillset

8  years of experience in ServiceNow integration projects Proven experience in integrating ServiceNow with ERP HRMS and other business applications Strong expertise in REST web services API design and authentication methods Strong analytical problemsolving and conceptual design skills Excellent communication skills with the ability to collaborate effectively with business and technical teams Ability to work independently as well as part of a crossfunctional project team Familiarity with ServiceNow modules related to ITSM CMDB CSDM HR eg HR Service Delivery is a plus

Key Skills

Education

Bachelor's degree