Description

Own the ServiceNow ITAM module, managing asset and entitlement data normalization, reconciliation, and optimization.

This role is hybrid.

Responsibilities

• Configure and maintain the end-to-end asset lifecycle processes from procurement to disposal.
• Implement and manage integrations with Microsoft ecosystem (M365, SCCM, Intune), Azure, and Nexthink.
• Support license compliance, audits, true-ups, and optimization initiatives.
• Configure workflows, automation, reports, dashboards, and controls within ServiceNow.
• Collaborate onsite with procurement, IT operations, security, and finance teams.

Required Skills

• 7–10 years of ServiceNow experience with deep expertise in ITAM, SAM, and HAM.
• Strong knowledge of CMDB, discovery, and data normalization techniques.
• Experience implementing integrations using REST APIs and ServiceNow spokes.
• Solid understanding of software licensing models and compliance requirements.
• Proven ability to configure complex workflows and automation in ServiceNow.
• Experience working with Azure subscriptions, VMs, and cloud assets.

Preferred Skills

• Experience with Nexthink for end-user and device insights.

Key Skills

Education

Bachelor's degree