Description

8 years of overall industry experience At least 4-5 years of experience in ServiceNow ITOM domain
 Strong knowledge of ServiceNow ITOM modules Discovery Service Mapping Event Management Orchestration
Deep understanding of CMDB design data integrity and dependency mapping
Familiarity with ITIL and ITOM best practices
ServiceNow Certified System Administrator CSA and ITOM related certifications
Excellent communication and stakeholder management skills

Good to Have Skills
Exposure to ServiceNow ITOM integrations with monitoring tools eg SolarWinds Nagios Splunk
Knowledge of cloud discovery and hybrid infrastructure management
Experience with automation frameworks and orchestration workflows
Advanced ITIL certifications or ServiceNow Implementation Specialist certifications
Familiarity with DevOps and AIOps concepts

Key Skills

Education

Any Gradute