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ServiceNow ITOM Developer

Varite Inc

 

Bengaluru, Karnataka, India

Posted On: 3 days ago
Experience: 6+ years
Availability: Hybrid
Openings: 2
Category: ServiceNow ITOM Developer
Tenure: Contract - Corp-to-Corp
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Description

You will design, develop, and maintain ServiceNow Discovery and Service Mapping solutions to provide comprehensive visibility into enterprise infrastructure.

This role is on-site.

Responsibilities

  • Configure and extend ServiceNow Discovery to onboard new device categories, data center sites, and cloud environments while ensuring accurate, deduplicated CMDB data.
  • Develop and maintain Discovery patterns, probes, sensors, and classifiers to accurately identify and classify devices.
  • Manage MID Server infrastructure, including deployment, clustering, monitoring, and credential management.
  • Build and maintain Service Mapping patterns to model application-to-infrastructure dependencies and define CMDB data quality standards.
  • Develop scripted REST APIs and integrations to synchronize CMDB data with external sources and consumer systems.

Required Skills

  • 3-6 years of ServiceNow development experience with a strong focus on Discovery and ITOM.
  • Hands-on experience configuring and troubleshooting ServiceNow Discovery, including horizontal and pattern-based discovery.
  • Experience with MID Server administration, credential management, and network-level discovery prerequisites (ports, protocols, SNMP, WMI, SSH).
  • Proficiency in JavaScript, Glide API, and ServiceNow scripting (business rules, script includes, scheduled jobs).
  • Strong understanding of CMDB architecture, identification/reconciliation rules, and data quality governance.
  • Experience with Service Mapping and building application service maps.
  • Familiarity with networking fundamentals — IP subnets, VLANs, DNS, load balancers, and firewall traversal as they relate to discovery.
  • Experience with ServiceNow integrations, REST APIs, and IntegrationHub.
  • Bachelor's or Master's degrees in Computer Science, Information Security, Engineering, or a related field.

Education

Bachelor's or Master's degrees

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