Description

You will design and architect solutions within the ServiceNow platform.

Responsibilities

• Architect solutions for global roll-out across ITSM, ITOM, and ITAM modules.
• Design and create architecture and solution diagrams for approval and implementation.
• Identify issues within CMDB and Discovery, standardizing them to build scalable architecture.
• Develop user stories with clear functional and acceptable criteria.
• Manage onsite-offshore models, overseeing clients and offshore development teams.

Required Skills

• 5+ years of professional experience.
• Hands-on experience with ServiceNow ITSM, ITOM, ITAM, and HRSD modules.
• Experience in building and managing scalable architecture using CMDB and Discovery.
• Proficiency in creating architecture and solution diagrams.
• Experience developing clear user stories with acceptance criteria.
• Hands-on experience with ServiceNow platform capabilities, including mid-server and API integrations.
• Experience managing offshore delivery teams.

Key Skills

Education

Any Gradute