Description

Mandatory Skills – ServiceNow Developer with ITSM must, ITAM/ITOM Module, SPM, PPM, Shell Scripting

Nice to have skills – ITSM , ITIL ,HAM,SAM, Discovery, Service Mapping

JD

ServiceNow Developer with the following skills -configuration/ customization of Service Now system including creation of workflows, portals and reports

 

• Build Service Request Fulfillment workflow from business requirements including requests, request items and tasks using workflows, UI actions, client scripts and business rules etc
• Automate different tasks using service Now functionality
• Develop Integrations and process automations via Orchestration, Web services, SOAP calls etc
• Manage clients, complex projects and participate in business requirement gathering
• Develop and configure applications using Service Now and build workflows and write automated scripts
• Develop advanced customizations including Business Rules, UI pages, UI macros, UI Scripts, Script Includes, Client Scripts, Workflows, Custom tables etc.
• Experience in designing, building and maintain Service Now Integrations with various Third-party tools
• Able to perform system and integration testing using sample and live data
• Perform upgrades and customizations of Service Now Platform applications while adhering to Release management and Software development best practices
• Load, manipulate and maintain data between Service Now and other systems as needed

Key Skills

Education

Any Graduate