Description

You will develop and configure ServiceNow ITSM solutions.

Responsibilities

• Configure ServiceNow ITSM applications according to approved design plans.
• Develop ServiceNow software using JavaScript, Jelly, Web Services, XML, HTML, and CSS.
• Design and build repeatable processes for development, testing, staging, and production environments.
• Perform unit testing, system integration testing, performance testing, or user acceptance testing.

Required Skills

• 5+ years of experience as a ServiceNow ITSM Developer.
• Proficiency with ServiceNow ITSM modules (Incident, Problem, Change, Knowledge, Service Catalog, Mobile App, Virtual Agent).
• Experience developing solutions using Web Services, JavaScript, HTML, and CSS.
• Familiarity with SQL query creation and LDAP queries for Oracle, MySQL, and Active Directory.
• Knowledge of ITIL industry standards and Software Development Lifecycle (SDLC).
• Experience working within Agile Scrum methodology.
• Must possess ServiceNow Certified Systems Administrator certification.
• Ability to communicate technical concepts clearly to both technical and non-technical audiences.

Key Skills

Education

Any Gradute