Description

Lead the development and administration of ServiceNow instances in large, complex environments.

Responsibilities

• Configure and enhance core applications including Service Catalog, Service Portal, Incident, Knowledge Base, Project & Portfolio, and Reporting.
• Develop Service Catalog and Request Fulfillment workflows, UI Policies, and UI Pages.
• Administer the ServiceNow instance by managing groups, workflows, business rules, UI actions, and ACLs.
• Execute ServiceNow Transform Map Scripting, data validation, and debugging.
• Manage MID Server architecture, configuration, and customization.

Required Skills

• 7+ years of technology implementation experience.
• 5+ years of ServiceNow development and administration experience.
• Expertise in Service Portal development and configuration.
• Strong UI design and UI programming skills.
• Proficiency in ServiceNow Transform Map Scripting and debugging.
• Experience with MID Server architecture and customization.
• Knowledge of Inbound Web Services and JDBC Data Sources.
• Experience working within Agile story and defect methodologies.

Preferred Skills

• Experience with Performance Analytics for reporting and dashboards.

Key Skills

Education

Any Graduate