Description

Lead ServiceNow project delivery and technical strategy for the full project lifecycle.

This role is on-site.

Responsibilities

• Own project scoping, design, implementation, user training, and value realization.
• Evaluate requirements to determine fit for out-of-the-box functionality versus custom development.
• Develop proofs of concept (POCs) and proposals aligned with the product roadmap.
• Establish and lead a ServiceNow Center of Excellence (CoE).
• Communicate technical decisions effectively to stakeholders.

Required Skills

• 12+ years of professional experience in ServiceNow environments.
• Deep expertise in ServiceNow ITSM.
• Strong working knowledge of CMDB.
• Experience managing end-to-end project delivery.
• Ability to conduct technical POCs.
• Engineering background or degree.

Key Skills

Education

Any Graduate