Description

Lead technical architecture and design for ServiceNow features and integration services.

This role is on-site.

Responsibilities

• Deliver technical architecture designs and integration services aligned with enterprise standards and product roadmaps.
• Create solution designs by collaborating with engineering teams and stakeholders to meet user needs.
• Identify, capture, and implement ServiceNow architecture patterns while driving the resolution of technical debt.
• Scope and document requirements, providing tailored presentations and product demonstrations to stakeholders.
• Support delivery teams by blending technical development with architectural oversight.

Required Skills

• 12+ years of overall IT experience with 5+ years focused on ServiceNow or Enterprise architecture.
• Hands-on experience with ServiceNow Human Resource Service Delivery (HRSD) implementations.
• Proficiency in JavaScript, HTML, CSS, and ServiceNow scripting languages.
• Expertise in client-side and server-side scripting, including UI policies, Data policies, Business rules, Script includes, Script actions, and UI actions.
• Experience configuring Flow Designer, decision tables, and workflows.
• Deep understanding of REST and SOAP-based integrations.
• Competency with Transform maps, Import sets, and Data sources.
• Proven ability to connect ServiceNow to the broader IT landscape through cross-technology integration.
• Ability to assess service management landscapes and offer architectural improvements.

Preferred Skills

• Certified Technical Architect (CTA) or Certified Master Architect (CMA) credentials.

Key Skills

Education

Any Graduate