Description

Key Responsibilities

* Design and develop enterprise-grade solutions on the ServiceNow platform.

* Lead technical design and implementation activities for complex workflow automation initiatives.

* Configure and customize ITSM, CMDB, Service Catalog, Knowledge, and related platform capabilities.

* Develop advanced workflows utilizing Flow Designer, Integration Hub, and ServiceNow scripting frameworks.

* Design and implement integrations with enterprise applications using REST, SOAP, MID Servers, and Integration Hub spokes.

* Support HRSD and BCM teams as required

Required Qualifications

* 3+ years of hands-on ServiceNow platform experience.

* 5+ years of overall IT experience.

* Strong hands-on development experience with:

* ITSM

* CMDB

* Service Catalog

* Knowledge Management

* Flow Designer

* Integration Hub

* App Engine

* Mandatory: Hands-on JavaScript Client side and Service Scripting.

* Mandatory: Proactive and accountable

* Deep understanding of ServiceNow platform architecture and best practices.

* Experience delivering large-scale workflow automation solutions.

* Ability to troubleshoot complex platform and integration issues.

* Strong consulting and client-facing communication skills

Key Skills

Education

Bachelor's degree