Description

Design, develop, and maintain enterprise-grade solutions on the ServiceNow platform, focusing on workflow automation and integration.

This role is hybrid.

Responsibilities

• Design and implement complex workflow automation initiatives using Flow Designer and Integration Hub.
• Configure and customize ITSM, CMDB, Service Catalog, Knowledge, and related platform capabilities.
• Develop advanced integrations with enterprise applications using REST, SOAP, MID Servers, and Integration Hub spokes.
• Write and maintain client-side JavaScript and server-side ServiceNow scripting.
• Troubleshoot complex platform and integration issues to ensure system stability.

Required Skills

• 3+ years of hands-on ServiceNow platform experience with 7+ years of overall IT experience.
• Strong development experience in ITSM, CMDB, Service Catalog, and Knowledge Management.
• Proficiency in Flow Designer, Integration Hub, and App Engine.
• Mandatory expertise in client-side JavaScript and ServiceNow scripting frameworks.
• Experience designing integrations using REST, SOAP, and MID Servers.
• Deep understanding of ServiceNow platform architecture and best practices.
• Ability to deliver large-scale workflow automation solutions.

Preferred Skills

• Experience supporting HRSD and BCM teams.
• Strong consulting and client-facing communication skills.

Key Skills

Education

Bachelor's degree