Description

You will lead solution design and presales activities for the ServiceNow Practice, bridging client business requirements with technical implementation.

This role is remote.

Responsibilities

• Design and present tailor-made ServiceNow solutions to address specific business problems.
• Drive the sales cycle by responding to RFIs and RFPs and delivering value pitches to executives.
• Conduct product demonstrations and support proof of concept engagements.
• Interface with implementation teams to translate customer requirements into successful delivery phases.
• Develop and share reusable assets to streamline future sales opportunities.

Required Skills

• 10+ years of overall IT experience, including at least 3 years in ServiceNow presales.
• Deep expertise in the ServiceNow Platform, workflows, and integrations.
• Hands-on experience with ServiceNow implementation and the Managed Service Provider (MSP) model.
• Technical proficiency in ITxM, CMDB, CSDM, and Discovery.
• Practical knowledge of ATF, Mobile Solutions, Reporting, and Analytics.
• Exposure to HRSD, IRM, CSM, FSM, and TSOM.
• ServiceNow certifications (CAD or CIS required).
• Proven ability to work with geographically diverse offshore teams.

Preferred Skills

• CSA or CMA certifications.
• Presales accreditations.

Key Skills

Education

ANY GRADUATE