Description

You will lead solution design and sales activities for the ServiceNow Enterprise Solutions Unit in Santa Clara, CA.

Responsibilities

• Design solutions and project plans to address specific business requirements using ServiceNow products.
• Drive the sales cycle by responding to RFIs and RFPs and delivering value pitches to business executives.
• Conduct product demonstrations and support proof of concept engagements.
• Collaborate with implementation teams to ensure customer requirements transition smoothly from sales to delivery.
• Develop and share reusable assets to streamline new opportunity engagements and work with offshore teams.

Required Skills

• 10+ years of overall IT experience with at least 3 years in ServiceNow presales.
• ServiceNow Platform expertise including workflows and integrations.
• Technical experience with ITxM, CMDB, CSDM, and Discovery.
• Hands-on experience with ATF, Mobile Solutions, Reporting, and Analytics.
• Knowledge of ServiceNow Managed Service Provider (MSP) models.
• ServiceNow certifications: CAD or CIS required.
• Experience across HRSD, IRM, CSM, FSM, and TSOM.
• Proven ability to manage RFPs and proactive deal engagements.
• Strong problem-solving, troubleshooting, and interpersonal communication skills.

Preferred Skills

• CSA or CMA certifications.

Key Skills

Education

ANY GRADUATE