Description

• Will work with various stakeholders and ServiceNow Delivery
• ServiceNow Delivery consists of Architect and Developers. Developers move across platforms.

High-Level Individual Duties:

• End to end ownership of ServiceNow capabilities across SecOps, GRC, and IRM.
• Manage cross domain backlog and prioritization.
• Enhance ServiceNow capabilities, mature SecOps and IRM modules.
• Story creations, adoptions, etc.

Must-Haves (Concepts & Tools):

• At least 5 years of experience as a Product Owner and working with ServiceNow
• Experience with SecOps, IRM, and GRC modules and scaling maturity from early adoption stage.
• Comfortable connecting workflows across domains, instead of staying in one lane.
• Experience with backlog management, prioritization, and writing high quality user stories
• Experience partnering with stakeholders, and technical teams of architects and developers

What Will Win (formerly known as “Nice-to-Haves”):

• Understanding of ServiceNow AI capabilities, enablement, and adoption.
• ServiceNow Certified Systems Administrator (CS)
• At least one ServiceNow certification ( CIS-ITSM, CIS-ITAM, CIS-SAM, CIS-SPM, CIS-SIR)

Key Skills

Education

Bachelor's degree