Description

• Responsibilities:
   
• Develop and maintain the product vision, multi year roadmap, and release strategy for ITSM, HRSD, and SAM Pro.
• Translate business needs into strategic capabilities, ensuring alignment with organizational objectives and industry best practices.
• Conduct market and platform research to identify new features, enhancements, and automation opportunities.
• Prioritize backlog items based on value, effort, risk, and strategic fit.
• Stakeholder Engagement & Governance
• Serve as the primary liaison between business units, process owners, development teams, and leadership.
• Facilitate workshops, design sessions, and intake discussions to gather and refine requirements.
• Establish and manage governance structures to ensure platform standards, data integrity, and process consistency.
• Communicate release plans, product updates, and performance metrics to stakeholders and executives

Key Skills

Education

Bachelor's degree