ServiceNow Project Manager

You will manage ServiceNow implementations and enhancements, partnering with Solutions Architects to plan architecture, development, and platform execution.

Responsibilities

• Plan and execute ServiceNow development initiatives, including building new system functionality and designing ATO management processes.
• Facilitate technical design and development meetings to refine solutions and approaches.
• Provide guidance to assigned ServiceNow Developers on utilizing out-of-the-box capabilities.
• Manage project timelines, milestones, and deliverables while monitoring for scope creep.
• Implement risk and POAM oversight, change management processes, and project documentation.

Required Skills

• 10 years of experience as an Infrastructure Project Manager developing plans aligned with SOWs.
• 5 years of experience specifically as a ServiceNow Project Manager.
• 3 years of experience managing customer relationships and identifying new opportunities.
• 3 years of experience documenting ServiceNow operational policies, processes, and methodologies.
• Experience with ServiceNow Integrated Risk Management (IRM) and CAM modules.
• Knowledge of ATO requirements, processes, and Risk Management.
• Bachelor's degree in Computer Science, Mathematics, Engineering, or a related field.
• Ability to obtain and maintain a Public Trust clearance.
• Must reside within two hours of Woodlawn, MD and work on-site at least 2 days a week.

Preferred Skills

• ServiceNow Certification.
• Previous Government experience.
• Proficiency in Microsoft Project, Visio, and SharePoint.