Description

You will own the quality assurance lifecycle for ServiceNow implementations, collaborating directly with SA, Dev, and QA teams to validate requirements and ensure system stability.

Responsibilities

• Design, prepare, and execute test plans, test cases, and automation scripts for ServiceNow modules.
• Identify, report, and track defects throughout the development lifecycle.
• Perform functional, regression, acceptance, performance, load, stress, recovery, compatibility, security, and deployment testing.
• Debug complex issues using web services and database technologies.

Required Skills

• 5-8 years of total QA/testing experience.
• Minimum 5 years of hands-on ServiceNow testing experience across ITSM, ITBM, ITAM, ITOM, and GRC modules.
• Minimum 5 years of test automation experience using Selenium and Java.
• Fluent programming skills in Java and Selenium WebDriver with associated frameworks.
• Strong understanding of ServiceNow implementation testing practices.
• Proficiency in Web Services and Database technologies for backend validation.
• Proven ability to debug, solve problems, and rapidly learn new ServiceNow modules.

Preferred Skills

• Experience with automated performance and security testing frameworks.
• Strong collaboration skills in cross-functional agile teams.

Key Skills

Education

Any Graduate