Description

You will lead the implementation and enhancement of ServiceNow ITAMSAM modules to streamline asset and software management.

Responsibilities

• Design, develop, and maintain ITAMSAM workflows and dashboards in ServiceNow to support asset lifecycle management.
• Analyze current asset management processes and identify opportunities for automation and efficiency improvements using ServiceNow.
• Ensure compliance with software licensing and asset management policies through effective use of ServiceNow ITAMSAM capabilities.
• Collaborate with procurement, finance, and IT teams to ensure accurate tracking and reporting of IT assets and software licenses.
• Provide expert guidance on ITAMSAM tool configuration, customization, and troubleshooting to support business needs.

Required Skills

• 11+ years of professional experience.
• Expert knowledge of ServiceNow ITAMSAM.
• Experience in IT asset and software asset management.
• Ability to manage data imports, reconciliations, and audits within ServiceNow.
• Familiarity with Accessible Design principles.
• Experience leading incident and problem management related to IT asset tools.
• Ability to drive continuous improvement initiatives based on asset management metrics.

Key Skills

Education

Any Gradute