Description

You will design, develop, and implement ServiceNow solutions.

Responsibilities

• Design, develop, and implement ServiceNow solutions including forms, workflows, business rules, client scripts, UI policies, ACLs, notifications, and integrations.
• Customize and configure ServiceNow applications such as ITSM, ITOM, HRSD, CSM, and other modules.
• Build and maintain ServiceNow integrations using APIs, REST/SOAP web services, and third-party connectors.
• Support ServiceNow upgrades, patches, and new module implementations.
• Collaborate with business analysts and stakeholders to gather requirements and translate them into technical solutions.

Required Skills

• 5+ years of hands-on experience in ServiceNow development and configuration.
• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Strong expertise in JavaScript, HTML, CSS, AngularJS, and ServiceNow scripting.
• Solid understanding of ServiceNow modules (Incident, Problem, Change, CMDB, Service Catalog).
• Experience with ServiceNow integrations (REST, SOAP, LDAP, SSO, MID Server, etc.).
• Knowledge of ITIL processes and best practices.
• Experience with Agile development methodologies.
• ServiceNow Certified System Administrator (CSA) required.

Preferred Skills

• Experience with Service Portal, UI Builder, or Flow Designer.
• Familiarity with ServiceNow Performance Analytics and reporting.

Key Skills

Education

Bachelor's degree