This role involves leading development and governance within the ServiceNow ecosystem.
Responsibilities
- Govern end-to-end solution delivery for legal service and compliance.
- Design enterprise-level integrations while ensuring security adherence.
- Configure and review ServiceNow workflows, scripts, and integrations hands-on.
- Collaborate with product owners and stakeholders to achieve signoff.
- Drive enterprise GRCIRM architecture and client risk governance.
Required Skills
- 10+ years overall experience, including 8+ years on the ServiceNow platform.
- Expertise in ServiceNow Platform, ITSM, CSM, and HRSD.
- Ability to design and implement complex enterprise integrations.
- Experience with ServiceNow module governance (e.g., CSM, IRM, ITSM).
- Familiarity with ServiceNow architecture standards and release cycles.
- Knowledge of AI Search, Now Assist, and advanced automation.