Description

Key Responsibilities
•    Implement ITAM products including HAM Pro and SAM Pro.
•    Lead discovery, requirement gathering, and design workshops.
•    Configure asset lifecycle management processes.
•    Design software normalization, reclamation, optimization, and compliance workflows.
•    Support technology asset governance and operational excellence.
•    Develop integrations with procurement, CMDB, discovery, and ERP systems.
•    Conduct platform configuration, testing, and deployment.
•    Provide guidance on software licensing and hardware asset management best practices.
Required Experience
•    5+ years of ServiceNow experience.
•    Strong experience with SAM Pro and/or HAM Pro implementations.
•    Understanding of software licensing models and compliance.
•    Experience integrating Discovery, CMDB, and ITAM solutions.
Mandatory Certifications
•    ServiceNow CSA
•    CIS-Hardware Asset Management (CIS-HAM)
•    CIS-Software Asset Management (CIS-SAM) preferred
Preferred Skills
•    HAM Pro
•    SAM Pro
•    Discovery
•    CMDB
•    Software Compliance
•    SaaS License Optimization
•    Cloud Asset Management

Key Skills

Education

Bachelor's degree