Description

You will lead ServiceNow platform engineering, focusing on HRSD implementation and advanced AI integrations with Moveworks.

This role is remote.

Responsibilities

• Architect and develop ServiceNow solutions including HR Case Management, Employee Service Center, and Lifecycle Events.
• Build and maintain server-side and client-side JavaScript scripts, Business Rules, and UI Policies.
• Design and implement integrations using REST/SOAP APIs, MID Server, and Integration Hub spokes with Workday, SAP HCM, and SuccessFactors.
• Develop conversational AI workflows, Virtual Agents, and chatbots leveraging Moveworks and NLP capabilities.
• Optimize system performance, manage CMDB data, and ensure security compliance for HR data.

Required Skills

• 8+ years IT experience with 6+ years in ServiceNow development and implementation.
• Strong proficiency in JavaScript (server and client-side), JSON, XML, and Web Services.
• Hands-on experience with ServiceNow HRSD modules, Flow Designer, Service Portal, and UI Builder.
• Proven track record integrating ServiceNow with HR systems like Workday, SAP HCM, or SuccessFactors.
• Experience with Moveworks implementation, integration, and conversational AI/Chatbot development.
• Knowledge of Identity integrations (Active Directory, Azure AD, Okta) and data transformation.
• Bachelor's degree in Computer Science or related field.

Preferred Skills

• ServiceNow CSA, CAD, or CIS-HR certifications.
• Moveworks certification or specific AI/ML automation strategy experience.

Key Skills

Education

Bachelor's degree