Description

You will serve as the technical expert and owner of the ServiceNow platform, aligning initiatives with business strategy across US and international offices.

This role is remote.

Responsibilities

• Lead technical task efforts to manage ServiceNow initiatives and platform enhancements.
• Own the ServiceNow platform and manage all technical escalations with external vendors.
• Design and implement platform updates to improve functionality and end-user experience.
• Interpret JavaScript, XML, HTML, and CSS to determine appropriate use of templates versus custom development.
• Serve as the primary technical authority for ServiceNow design and support issues.

Required Skills

• 5+ years of experience in ServiceNow platform configuration, development, and integration.
• Deep knowledge of ITSM, ITIL, CMDB, and GRC.
• Proficiency in ServiceNow platform scripting.
• Hands-on experience with JavaScript, XML, HTML, and CSS.
• Strong technical writing and verbal communication skills.
• Proven analytical, problem-solving, and multitasking abilities.

Preferred Skills

• Bachelor’s degree in Information Systems, Computer Science, or a related discipline.

Key Skills

Education

Any Graduate