Description

You will design, develop, and implement complex ServiceNow solutions.

Responsibilities

• Lead the design and architecture of ServiceNow solutions, aligning with business and IT strategies.
• Define technical standards, best practices, and governance models for ServiceNow implementations.
• Architect scalable and maintainable solutions across ITSM, ITOM, CSM, HRSD, SecOps, GRC, and other modules.
• Oversee the design and development of workflows, business rules, UI policies, and client scripts.
• Lead ServiceNow upgrades and migrations, ensuring minimal business impact.

Required Skills

• 10+ years of experience designing and developing ServiceNow solutions.
• Strong expertise in ITSM, ITOM, CSM, HRSD, GRC, SecOps, and custom applications.
• In-depth knowledge of Common Service Data Model (CSDM), CMDB, Discovery, Event Management, and Service Mapping.
• Hands-on experience with ServiceNow scripting (JavaScript, Glide API, Business Rules, Script Includes, UI Policies, Client Scripts, and Flow Designer).
• Experience in ServiceNow integration with external systems (REST, SOAP, LDAP, SSO, MID Server, and Integration Hub).
• Deep understanding of ServiceNow security, access controls, and data privacy best practices.
• Experience in enterprise architecture, cloud computing, and SaaS platforms.
• Strong understanding of Microservices, APIs, and modern integration strategies.
• Ability to translate business requirements into technical solutions.

Key Skills

Education

Any Graduate